Policies & Statements

GDPR & Privacy Policy

General Data Protection Regulation (GDPR) came into force on 25 May 2018 and basically replaces the Data Protection Act. It is a European wide law and as such affects how we use and store information we receive from guests and enquirers. It covers all data, whether electronic or paper based.

At Moulin de la Barde Gîtes we take how we use and hold your personal data very seriously. The information below explains how we operate good practice. We hold only limited amounts of personal data necessary for the job in hand so as to provide you with the services which you use or have purchased from us. We do not hold or use your personal data for any other purpose, unless we have asked for, and obtained, your consent.

In order to provide our services we need to hold a limited amount of personal data about you and your fellow guests (if applicable). When you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone numbers of the person making the booking. We hold this information for as long as we have contact with you or until we no longer need to use your personal data or until you tell us not to.

Only authorised personnel have access to your data. We do not sell or make available any of your personal data to third parties for marketing purposes or for any other reason.

If you book via one of our booking partners, for example Holiday France Direct or TripAdviser, they have to comply with GDPR regulations and have their own safeguards and policies.

Webserver: BLS web-platform is hosted by SiteGround and based in
London, who comply with GDPR.

Company Email: Our email system is hosted by SiteGround.

Mailing System: Our website subscription data collection is integrated with Active Campaign, who comply with GDPR.

Backup System: We use an external backup disk to store data which is
password protected.

Local Storage: We also hold copies of the data required to run our organisation on our local computer systems. Our computer systems are
password protected.

Our Privacy Policy sets out all the ways in which we hold and use your data to provide our services to you. You can read our Privacy Policy below and you can email us at any time to amend or delete your personal data: mail@moulindelabarde.com.

Privacy Policy (last updated: 07/06/2021)

Moulin de la Barde Gites operate www.moulindelabarde.com (the ‘Site’). This page informs you of our policies regarding the collection,
use and disclosure of personal information we receive from users of the site.

Moulin de la Barde Gites is registered in France: Lieu dit La Barde, 16390 Saint-Severin.

Our designated data controller is Joanne Meekings. To contact her, please email: mail@moulindelabarde.com.

By using our site you are agreeing to the terms of this Privacy Policy and to our cookies.

We reserve the right to update our Privacy Policy, so check regularly. 

Our services include (without limitation): enquiries and bookings made via our contact form.

Information Collection and Use

When you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone number of the person making the booking. We use your email to communicate with you, to send you booking confirmation, answer any queries you email us and to ask you for a review. We will not use your telephone number unless we need to contact you urgently or if we cannot reach you by email.

Marketing

We don’t send newsletters. We use Twitter, Instagram and Facebook to market our gite and our website and we reserve the right to use your comments and reviews for promotional and marketing purposes on our site and social media platforms.

We do not pass or sell your personal information to third parties for any marketing purposes.

Your information is very important to us and we look after it carefully in line with data protection and privacy laws. We never collect more information than is necessary for the job in hand.

Communications

We only communicate with you using personal information that has been provided directly by yourself when communicating with us.

Do you share my information?

No, we will never pass on your details to any third party.  

Cookies

Cookies are files with small amounts of data, which may include an anonymous, unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use cookies to collect information, such as to track visitors to the site and compile statistical reports on website activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your personal information is important to us but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of 07/06/2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be, in effect, immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us: mail@moulindelabarde.com.

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