Privacy Policy

Privacy & GDPR Policy

The European Regulation No. 2016/679 of 27 April 2016, or General Data Protection Regulation (GDPR), came into force on 25 May 2018.  Basically this new law replaces the Data Protection Act.  This is a European wide law and as such affects how we use and store information we receive from guests and enquirers.  It covers all data, whether electronic or paper based.
We use cookies on our website.  Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitors use of the website and to compile statistical reports on website activity.  You can set your browser not to accept cookies. (See www.aboutcookies.org for more information).

What information we collect from you

When you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone number of the person making the booking.

How we use the information you give us

We use your email to communicate with you, to send you booking confirmation and answer any queries you email us, and to thank you after your visit and ask you for a review.  We will also add details of how you can keep in touch with us on social media, should you wish to do this.
We will not use your telephone number unless we need to contact you urgently or if we cannot reach you by email.

Marketing

We don’t send newsletters.  We use Twitter, Instagram and Facebook to market our gite and our own website.  We never pass your details to any third party.

Access to your Information

You have the right to request a copy of the information we hold about you.  If you would like a copy of this please email us at mail@moulindelabarde.com.

Right to be Forgotten

All customers have the right to ask us to remove their details from our records.  However, this does not override the legislative requirements (eg the Fiche Identite Individuelle form – see below).  
Legally, we ask guests to complete the French Fiche Identite Individuelle police aliens form, which we have to legally keep for 6 months from date of arrival.  Only the local police can ask for the details on this form.  This form and the information contained on it are then destroyed by us.

We are also required by law to keep financial records for 7 years, so guests cannot ask to be erased from these financial records.

If you book to stay direct with us and complete a booking form, then be assured that your details are kept secure on our system via password controlled entry and are not used for any other purpose or shared with any other person or business.  We need your email address to send through booking forms, answer any queries you have regarding the property or to send you terms & conditions, booking confirmation etc.  We will send you a follow up email after your stay to thank you for staying, asking you to leave a review or feedback and details of how to stay in contact with us.  We don’t need explicit consent for this.  We will NOT add you to a marketing mailing list.
If you book via one of our booking partners, for example Holiday France Direct or Holiday Lettings, they have also to comply with GDPR regulations and have their own safeguards and policies.
Similarly, if you choose to follow us on social media (eg Facebook or Instagram), we don’t need consent as you have already accepted the terms & conditions on that platform.  Again, we will not ask you for your email address in order to send you newsletters etc. 

Notification of Data Breaches

The GDPR will require us to notify the Information Commissioner’s’ Office within 72 hours of first having become aware of the breach where that breach is likely to “result in a risk for the rights and freedoms of individuals”. For any breach, we are required to notify the customers “without undue delay” after first becoming aware of a data breach.

Competition Terms & Conditions

1. The promoter is Moulin de la Barde Gites.

2. The competition is open to those aged 18 years or over except employees of Moulin de la Barde Gites and their close relatives and anyone otherwise connected with the organisation or judging of the competition. There is no entry fee and no purchase necessary to enter this competition.

3. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

4. The rules of the competition and how to enter are clearly stated in the Facebook post.

5. The route to entry for the competition is to like the post only. To be entered into the competition you are not expected to like the Facebook page, share the post, comment or tag a friend. People can, of course, perform any of those social actions, but do so by their own free will.

6. We have the right to allow more than one entry per competition at times. We will notify specifically in the post if this is the case.

7. Closing date for entry will be stated in the post of the Facebook page. After this date, the no further entries to the competition will be permitted.

8. No responsibility can be accepted for entries not received for whatever reason.

9. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

10. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

11. The prize will be clearly stated in the Facebook Post and will be subject to availability. The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

12. The winner will be chosen at random.

13. The winner will be notified by via private message on Facebook and within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

14. The promoter will notify the winner when and where the prize can be collected.

15. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

16. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

17. The competition and these terms and conditions will be governed by French law and any disputes will be subject to the exclusive jurisdiction of the courts of France.

18. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current French data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. For our full privacy policy, go to our website.

19. The winner’s name will be available via our Facebook page.

20. Entry into the competition will be deemed as acceptance of these terms and conditions.

21. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Moulin de la Barde Gites and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.moulindelabarde.com.

DISCOUNT CODE

22. All entrants to the competition are eligible to use a special discount code for 15% off a stay at Moulin de la Barde Gites, which is to be taken before the end of April 2019.  The code is valid until the end of 2018.  To claim the discount entrants need to contact Moulin de la Barde Gites via their Facebook page or website.